Every Queensland summer, CoolBreeze's phones went into meltdown. Call volume tripled, the team couldn't keep up, and they were losing emergency jobs to competitors who answered faster. Hiring seasonal staff was expensive and unreliable.
Maveryk AI deployed a scalable AI receptionist that answers several calls at once, triages emergency vs. scheduled jobs, puts genuine emergencies straight through to the on-call phone, and books non-urgent jobs directly into the calendar.
Discovery call — mapped emergency vs. scheduled call flows
AI built with emergency transfer to the on-call phone
Went live before the summer heat wave hit
Handled 340 calls — zero missed, 12 emergency dispatches
$8,400 saved on seasonal staff, 31% revenue increase
Book a free 15-minute demo. We'll ring the demo agent together, on speaker, so you hear exactly what your callers would.