Dental · Melbourne, VIC

How a Melbourne dental clinic cut no-shows by 38% and freed up 12 hours of front desk time

Illustrative scenario — a typical suburban dental clinic
38%
reduction in no-shows
78%
Front desk calls handled by AI
of all inbound calls
12 hrs/wk
Front desk time saved
redirected to patient care
$1,100/mo
No-show cost reduction
in recovered chair time
+22%
Patient satisfaction
from faster responses
The challenge

Bayside Dental's front desk was overwhelmed. They were spending 3–4 hours per day on the phone — booking, rescheduling, and chasing appointment reminders. No-shows were costing the clinic $800–$1,200 per week in lost chair time.

The Maveryk solution

Maveryk AI handles all inbound appointment bookings, syncs those bookings to the practice calendar, and runs automated outbound reminder calls 24 hours before each appointment — reducing no-shows dramatically.

From first call to live
Day 1

Discovery call — mapped out call types and booking rules

Day 2

AI agent trained on services, pricing, and FAQs

Day 3

Outbound reminder campaign configured and tested

Week 1

AI handled 78% of all inbound calls without human intervention

Month 1

No-show rate dropped 38%, front desk freed for patient care

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